Hoover’s HEPA Filter Does Not Work

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Hoover claims they have a LIFETIME self-cleaning HEPA filter system in their WindTunnel 2 Extra Reach Bagless Upright vacuum. Here is the line from thier website… “Self-cleaning HEPA filter cleans itself every six seconds to maintain cleaning power. You never have to touch or replace the filter.” I beg to differ. This is the 3rd cleaning I’ve had to do manually in less than a year. UPDATE: 3 days after I posted this video and called back in to Hoover, they replaced this unit with an alternative. The Hoover Service Center (where I needed to go to make the exchange) seemed to be familiar with this problem and sent me on my way with a brand new Dirt Devil vacuum with no muss or fuss. HOOVER HAS GOOD CUSTOMER SUPPORT in my book, given my experience.

16 COMMENTS

  1. i have read many complaints on how the “self cleaning filter” stpped doing that. that just goes to show you that hoover’s are not what they used to be.

  2. I have the same vacuum and the exact same problem!! I bought a Hoover because I had good luck with the last one I bought 14 yrs ago. I only now find out they are not the company they used to be and their products are worthless!!!!!! I will never buy a hoover again!

  3. I fix these vacuums for a living and u are sooooooooooooo right i get those machines in more than any other machine in the biz, but Hoover is still a good brand just go for the Windtunnel Supreme great machine at a great price……….Remember always go for a bagged machine not bagless.

  4. i bought this piece of crap when i bought it the filter didnt work the embedid dirt didnt work and i every time i see dirt on the floor it picks it up but doesnt put it in the dirt cup so dont get that vacuum!!!

  5. I glad you you pointed that out to me, Now I know not to buy one, Actaully I think the original bagged hoover windtunnel, or the retro style eureka sanitaire are the best

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